DelaywiseDelay Repay checker for iPhone
What your late train should pay
Save your usual train and your ticket once, and say each day whether you took it. Delaywise checks how late it arrived, works out roughly what your train company’s Delay Repay should pay, season tickets included, and shows the date to claim by.
Free for one train, with no time limit. Plus: £1.99 a month or £14.99 a year.
Tue 13 Oct · you took it · Not checked yet
15–29 25%30–59 50%60–119 100%120+ 200%
We’ll check when the running record is published
about£5.16
£330flexi season÷ 16GWR’s flexi divisor× 25%the 15–29 min band
Your train company works out the final amount.
Claim from GWR by Mon 9 Nov15 days ›
An example journey: the times on this page are made up to show how Delaywise works.
Set up once
1 of 2
Save your train and your ticket
Pick the two stations and your usual train from the timetable. Then the ticket: a single, a return, an Advance, or a weekly, flexi, monthly, quarterly or annual season, with the price you paid.
2 of 2
See your train’s last 28 days at once
The first look fills in your train’s last four weeks from National Rail Enquiries’ historical running data: how late it was each day, cancelled, or that it didn’t run. Say which days you were on it, and those get an amount and a claim-by date.
Every travel day
One question: did you take it?
Each travel day Delaywise asks about your train: Yes, A different train, or Didn’t travel. Nothing can be claimed until you say you were on it, so only the days you took it get an amount.
With Plus, a morning check from 07:00 (iOS chooses exactly when) asks about yesterday’s journeys in a notification.
07:42 Reading → London Paddington21 Sep – 16 Oct · due 08:21
An example month, made up to show how Delaywise works.
The check
1 of 2
How late it arrived
Once National Rail Enquiries publishes the train’s running record, Delaywise reads when it reached your station. Every amount sits beside its due and arrival times, and a journey not checked yet never shows as on time.
2 of 2
Cancelled? It counts from the train you caught
Pick the train you caught after a cancellation or a missed connection. The delay is measured at your destination from when your planned train was due: the 08:12 reached London Paddington at 09:02, 41 minutes after the 07:42 was due. With Plus.
Season tickets
Your season ticket, by your train company’s own formula
A flexi or season ticket’s share of a late journey comes from the company’s own Delay Repay page. GWR divides a flexi’s price by 16, then pays a share for how late you were.
Delaywise shows the sum every time. Where a company’s page gives no figure for your kind of ticket, it shows the lateness and says so.
£330 flexi season ÷ 16= £20.63 a journey
GWR’s figures, from its Delay Repay page; the days are from the example month.
Claim it yourself
1 of 2
Every field the form asks for, ready to copy
The claim pack holds each detail your train company’s form asks for, with a Copy button, your ticket photo to share, and the company’s own form one tap away. You send the claim yourself; Delaywise never files anything for you.
2 of 2
Claim in time, with a reminder a week before
Each claim shows its claim-by date a day early, and you can have a reminder on day 21. Mark claims filed, paid, rejected or not claiming, and see what has come back so far.
And the rest
Honest checks, trips, reminders and your own records
Never ‘on time’ without a record
Until a journey’s record is published it says Not checked yet; after seven days, No record found.
One-off trips Plus
London Paddington to Bristol Temple Meads: due 12:15, arrived 13:02, 47 minutes late, about £30.80.
The morning check Plus
From 07:00, when iOS lets it run, it checks yesterday’s journeys and asks if you took each.
Close to a line? It says so
Within two minutes of a band’s edge, it asks you to check the arrival time yourself.
Your claims as a spreadsheet
Export every claim as a CSV file, with its times, minutes late, amount and status.
Plans
Free for one train. Plus for every journey.
Free
£0
- Its first look at the last 28 days
- The daily question, and checks whenever you open the app
- Amounts, claim-by dates and day-21 reminders
- Claim packs, Claims and export
Delaywise Plus
£1.99 a month
- Every journey checked, both directions
- Connections, measured at your final destination
- One-off trips
- The train you caught after a cancellation or a missed connection
- The morning check, from 07:00
Questions
What people ask
How does Delaywise work out Delay Repay on a season ticket?
By your train company’s own formula, from its Delay Repay page. For a GWR flexi season it’s the price ÷ 16 × the band’s share: £330 ÷ 16 × 25% is about £5.16 for a 07:42 due at 08:21 that arrived at 08:43, 22 minutes late. The sum is shown beside the train’s due and arrival times.
Does it make the claim for me?
No. The claim pack has every detail ready to copy and opens your train company’s own form; you fill it in and send it yourself. Delaywise never asks for log-ins or bank details and takes no cut.
Where do the times come from?
From National Rail Enquiries’ historical running data, once it publishes the train’s record. Until then a journey says Not checked yet. Delaywise isn’t affiliated with National Rail or any train company.
How much is Delaywise?
One saved train costs nothing, with no time limit. Delaywise Plus is £1.99 a month or £14.99 a year and checks every journey you take. There’s no free trial: the free train is the trial.
Is the amount what I’ll be paid?
It’s an estimate from the company’s published rules. Your train company works out the final amount and decides every claim. Only claim for journeys you made.
Do I need an account?
No. Your journeys, tickets, proof and claims stay on your iPhone. To check a train, Delaywise sends two station codes, a date and a time to its own server, which stores no IP address.
DelaywiseDelay Repay checker for iPhone
Your late train, worked out.
Claim it yourself, on your train company’s own form.